Shipping & Delivery

ORDER AND SHIPPING CONFIRMATION

After you place an order with us, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping confirmation email with all the necessary information about your order, including the tracking number. Please check your spam folder if you do not receive these emails.

PROCESSING TIME AND SHIPPING SCHEDULE

We kindly request that you allow us 1-2 business days to process your order before it can be shipped out. It's important to note that this processing time is separate from the shipping time. Therefore, the total time it will take for you to receive your order will be the processing time plus the shipping time.

Additionally, please be aware that we ship orders exclusively on business days (Monday through Friday). Any orders placed over the weekend or during public holidays will be processed on the following business day.

COURIER PARTNERS AND TRACKING

When you place an order with Ruvveo, we partner with reliable courier companies to ensure that your order is delivered to you on time and in good condition. Once your order has been shipped, we will send you a shipping confirmation email that contains a tracking link. We use shipping partners such as USPS, Royal Mail, Canada Post, Australia Post, DHL, FedEx and more.